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Privacy Policy

Last updated: October 17th, 2024

This Privacy Notice for Trans City Insurance ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

This Privacy Notice for Trans City Insurance ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website, or any website of ours that links to this Privacy Notice

  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@transcityins.com.

SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details by using the table of contents below to locate the section you're looking for.

  • What personal information do we process?
    When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

  • Do we process any sensitive personal information?
    We do not process sensitive personal information.

  • Do we collect information from third parties?
    We do not collect information from third parties.

  • How do we process your information?
    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

  • In what situations and with which parties do we share personal information?
    We may share information in specific situations and with specific third parties.

  • How do we keep your information safe?
    We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

  • What are your rights?
    Depending on where you are located geographically, applicable privacy laws may give you certain rights regarding your personal information.

  • How do you exercise your rights?
    The easiest way to exercise your rights is by submitting a data subject access request or contacting us.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE PROCESS YOUR INFORMATION?

  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  5. HOW LONG DO WE KEEP YOUR INFORMATION?

  6. HOW DO WE KEEP YOUR INFORMATION SAFE?

  7. DO WE COLLECT INFORMATION FROM MINORS?

  8. WHAT ARE YOUR PRIVACY RIGHTS?

  9. CONTROLS FOR DO-NOT-TRACK FEATURES

  10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

  11. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

  12. DO WE MAKE UPDATES TO THIS NOTICE?

  13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

  14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us:
We collect personal information that you voluntarily provide when you express interest in obtaining information about us, our products and Services, participate in activities on the Services, or otherwise contact us.The personal information we collect may include:

  • Names

  • Phone numbers

  • Email addresses

  • Job titles

We do not process sensitive information. All personal information must be true, complete, and accurate, and you must notify us of any changes.

2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like your consent, to comply with laws, to provide services, fulfill contractual obligations, protect your rights, or fulfill legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share or transfer your information in specific situations, including business transfers (mergers, asset sales, or financing).

5. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required by law.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate security measures to protect your personal information. However, no transmission or storage technology is completely secure, so we cannot guarantee absolute protection.

7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect or market data to children under 18 years of age. If you become aware that we have collected data from a child under 18, please contact us.

8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your state of residence in the US or your location (EEA, UK, Switzerland, Canada), you may have rights regarding your personal information, including the right to access, rectify, or erase your data.

If you have questions or comments about your privacy rights, email us at info@transcityins.com.

9. Controls for Do-Not-Track Features
Many web browsers and apps offer a "Do-Not-Track" (DNT) feature that signals your preference not to be tracked online. However, there is no finalized standard for recognizing DNT signals, so we do not currently respond to them. If a future standard is adopted that we must follow, we will update this Privacy Notice accordingly. California law requires us to disclose how we respond to DNT signals. Since no industry or legal standard exists, we do not respond to them at this time.

10. Do United States Residents Have Specific Privacy Rights?
In short:
If you live in certain U.S. states (like California, Florida, Texas, and more), you may have rights to access, correct, delete, or request details about your personal information, as well as withdraw consent for its processing. These rights are subject to legal limitations.

Your Rights
Depending on your state, you may have the following rights:

  • Access, correct, delete, or request a copy of your personal data.

  • Opt out of targeted advertising, the sale of your data, or profiling.

How to Exercise Your Rights
You can submit a request by emailing us at info@transcityins.com. In some cases, we may ask for proof of identity to verify the request. You can also authorize an agent to submit the request on your behalf, provided we receive proper proof of authorization.

Appeals
If we deny your request, you have the right to appeal by contacting us at info@transcityins.com. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law
California residents can request information about our disclosure of personal data to third parties for direct marketing purposes once per year. Submit your request using the contact details in the "How Can You Contact Us" section below.

11. Do Other Regions Have Specific Privacy Rights?
In short:
Depending on your country, you may have additional rights.

Australia and New Zealand
We comply with the respective privacy laws of Australia and New Zealand. You may request access to or correction of your personal information by contacting us as outlined below. If you believe we are unlawfully processing your information, you can file a complaint with the relevant government bodies.

Republic of South Africa
You may also request access or correction of your personal information by contacting us. If unsatisfied with our handling of your data, you can contact South Africa's Information Regulator.

12. Do We Make Updates to This Notice?
In short:
Yes, we will update this Privacy Notice as needed to remain compliant with relevant laws. We encourage you to review this Privacy Notice regularly to stay informed about how we protect your information.

13. How Can You Contact Us About This Notice?
If you have questions, email us at info@transcityins.com or write to us at:

Trans City Insurance
7500 E. McDonald Dr. Suite 700
Scottsdale, AZ 85250
United States

14. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the laws in your region, you may have the right to review, update, or delete your personal information. To make a request, submit a data subject access request.